I-PRIMO TOKYO

• ・Free size alteration for current ring is provided (applicable upon assessment on the condition of the ring by I-PRIMO).
• ・Free size exchange for the first time. A service fee of S$200 will be charged from the second time onwards.

※ Ring repair includes: ring restoration, rounding, surface refinishing and loose setting.
※ Special ring sizes: If the modified size exceeds the standard ring sizes (#3~#20), an additional special ring size fee will be collected (quoted separately).
※ After size alteration, the thickness or roundness of the ring may be different than before.
※ If the ring design does not allow any modification, exceeds the range of modification, or is not recommended for modification after evaluation, our staff will recommend size exchange instead.

• ・A one-year free repair period is provided. A service charge of S$100 will be charged per item repaired upon exceeding a year after purchase.
• ・Free repair services are provided if the melee diamonds fell out from the ring within one-year of purchase. An additional fee (quoted separately) will be charged upon exceeding a year after purchase.
• ・We may not be able to provide free service to some of the ring designs due to their special finishing and polishing procedures.*

※This is not applicable to the center stone of engagement ring and pink melee diamonds.

• ・A one-year free repair period is provided. Afterwards, a quotation for the charges will be provided after assessment.
• ・For defects and damages resulting from improper use, an additional fee will be charged at our discretion.
• ・The missing or damaged of certain parts could result in a situation deemed impossible to repair.

※Items purchased outside of Singapore will not be entitled for the free of charge warranty period.
※If you require service from another region, please visit I-PRIMO's official website of the specific region for more information.