After Service
We offer a comprehensive range of after-sales services to keep
your treasured keepsake forever in perfect condition.

Professional Cleaning | We provide complimentary jewellery cleaning and polishing services as well. Please check with our in-store consultants for more details. |
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Size Alteration, Size Exchange Service |
Engagement Rings Wedding Rings Eternity Rings |
※ Ring repair includes: ring restoration, rounding, surface refinishing and loose setting. |
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Repair Service | Engagement Rings Wedding Rings Eternity Rings |
※This is not applicable to the center stone of engagement ring and pink melee diamonds. |
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Anniversary Fashion Jewellery |
※Items purchased outside of Singapore will not be entitled for the free of charge warranty period. |
Professional Cleaning |
---|
We provide complimentary jewellery cleaning and polishing services as well. Please check with our in-store consultants for more details. |
Size Alteration, Size Exchange Service |
---|
Engagement Rings Wedding Rings Eternity Rings |
※ Ring repair includes: ring restoration, rounding, surface refinishing and loose setting. |
Repair Service |
---|
Engagement Rings Wedding Rings Eternity Rings |
※This is not applicable to the center stone of engagement ring and pink melee diamonds. |
Anniversary Fashion Jewellery |
※Items purchased outside of Singapore will not be entitled for the free of charge warranty period. |
- ・The free of charge warranty period is only applicable to items purchased within Singapore.
- ・Service options and fees may vary according to country.
- ・If you required service from another country, please visit I-PRIMO official website of such country for more information.
ReservationComplimentary Consultation
Walk-ins are welcome, but we recommend making a reservation to avoid waiting.
All consultations are complimentary and reservations help us to prepare for your visit and serve you better.