Can I pick up the purchased item at an overseas branch?
Unfortunately, we do only offer pick up services for purchases [...]
Do we need to make an appointment before visiting the store?
Reservations are not always necessary, however, it can be very [...]
Does I-PRIMO sell gemstones other than diamond?
I-PRIMO is a diamond specialty shop and we have diamond [...]
Does I-PRIMO sell fashion jewellery as well?
Yes, we do. We offer necklaces, earrings, baby rings, bracelets [...]
Could you change the engagement ring setting design for me?
Yes, we can change the ring setting if the ring [...]
Could you check if I have a metal allergy?
We are sorry we do not have the technology available [...]
Can I get two separate receipts for engagement ring and wedding ring orders?
Yes, you can. Please inform our consultants if you require [...]
Can I settle the payment half by cash and half by credit card?
Yes, you can settle the payment half by cash and [...]
Can I pay by installment?
We apologize but we do not offer installment payment services [...]
What can I use for payment?
1. Credit Card: VISA, MasterCard and American Express (AMEX)2. Pay [...]
